Supereight Review: It is renowned as a premium, skater-owned skate shop that has quickly gained a distinguished reputation within the skateboarding community. Founded by skateboarders for skateboarders, Supereight offers a unique blend of high-quality products and unparalleled industry expertise.
The purpose of this review is to provide an in-depth look at Supereight’s offerings and services, shedding light on what sets this shop apart from the competition. For both seasoned skateboarders and newcomers alike, choosing a reputable skate shop is crucial. It ensures access to top-tier equipment, authentic advice, and a community-oriented environment dedicated to the progression of the sport.
Background History And Founders
Supereight was established in late 2014 by Nick and Sam, two industry veterans with over 42 years of combined experience. The shop officially began trading in mid-2015. Their extensive experience and passion for skateboarding fueled their ambition to create a skate shop that truly catered to the needs of the skateboarding community.
Personal Skateboarding Journeys
Nick began his skateboarding journey in 1989 in Bahrain, a unique starting location that gave him a diverse perspective on the sport. On the other hand, Sam got his first skateboard in 1995 and quickly immersed himself in the skateboarding culture. Both founders have not only honed their skills on the board but also gained comprehensive knowledge in the wholesale and distribution sectors of the skateboard industry. Their blend of hands-on experience and industry expertise has been instrumental in making Supereight a revered name in skateboarding circles.
Product Quality:
Supereight places a strong emphasis on offering only the best skateboarding products available in the market. The founders’ deep-rooted connections in the industry allow them to source high-quality skateboards, trucks, wheels, and apparel from trusted brands. Each product is carefully selected to ensure it meets the rigorous standards expected by seasoned skateboarders. This dedication to quality guarantees that customers receive durable and performance-oriented equipment that enhances their skateboarding experience.
Discounts And Loyalty Programs
Supereight values its community and strives to provide added benefits to its patrons through various discounts and loyalty programs:
10% Off For New Customers:
First-time customers who sign up for the Supereight newsletter receive a 10% discount on their initial purchase. This exclusive offer provides an excellent incentive for new skateboarders to choose Supereight as their go-to skate shop. Not only will you save money on your first order, but you’ll also stay updated with the latest products, news, and promotions in the skateboarding world. With a wide range of high-quality skateboards, gear, and apparel, Supereight is committed to supporting your skateboarding journey from day one.
10% Student Discount:
Recognizing the passion that many students have for skateboarding, Supereight offers a 10% discount to students who can verify their status through a valid student ID or an official university document. This discount makes it easier for students to afford high-quality skateboarding gear, including decks, trucks, wheels, and protective equipment, thus supporting their journey in the sport. Not only does this initiative help students pursue their love for skateboarding, but it also encourages a healthy and active lifestyle, fostering a community of young, enthusiastic skaters.
Online Shopping Experience
The online shopping experience encompasses various elements, such as website usability and the mobile shopping experience. These factors include how user-friendly and intuitive the website is, as well as the ease and convenience of making purchases via mobile devices.
Website Usability:
Supereight’s website boasts a clean, user-friendly design that contributes significantly to a seamless shopping experience. The website is well-organized, with distinct categories for skateboards, apparel, accessories, and more. This structure makes it simple for users to locate specific products without hassle. The minimalist design ensures that the emphasis remains on the products themselves, eliminating any potential distractions that could deter the shopping experience.
Navigating through Supereight’s website is intuitive, thanks to its straightforward layout and robust search functionality. The search bar is prominently placed at the top of the page, allowing customers to quickly find specific items by entering keywords or product names. Additionally, the website includes filtering options that enable users to narrow down their choices based on criteria such as brand, price range, and product type. These features collectively ensure that customers can efficiently and effortlessly find what they’re looking for.
Mobile Shopping Experience:
When it comes to mobile shopping, Supereight excels with a responsive and highly functional mobile site. The mobile experience mirrors the desktop site’s ease of navigation and clean design, providing a consistent and convenient shopping environment. The site is optimized for various screen sizes, ensuring that products are displayed properly and the checkout process is smooth. Whether browsing or making a purchase on-the-go, the mobile site offers the same reliability and user satisfaction as its desktop counterpart.
Customer Service Availability And Responsiveness
Supereight prides itself on providing top-notch customer service, ensuring that customers have the best possible experience. The customer service team consists of real human representatives who are themselves knowledgeable skaters. This expertise allows them to offer valuable advice and support tailored to the needs of both novice and seasoned skateboarders. Their deep understanding of the products and the sport itself enables them to help customers make informed decisions and resolve issues efficiently.
Support Offered:
Supereight offers multiple channels for customer support, making it easy for customers to reach out in the way that suits them best. Support is available via email, chat, and phone, ensuring that assistance is just a few clicks or a call away. The email support option allows customers to describe their issues in detail and receive comprehensive responses. Live chat offers real-time assistance for immediate concerns, while phone support provides a more personal touch for those who prefer to speak directly with a representative. This multi-channel approach ensures that customers can choose the support option that best fits their needs and preferences.
Return And Refund Policies:
Supereight‘s return and refund policies are customer-friendly, designed to make the process as straightforward and hassle-free as possible. They offer free and easy returns within the UK, giving customers up to 60 days to return their purchases. This generous return window allows customers ample time to decide if the products meet their expectations. The simple return process involves a few easy steps, ensuring that customers can return items without unnecessary stress. By prioritizing customer satisfaction and offering flexible return policies, Supereight reinforces its commitment to providing a seamless shopping experience.
Shipping And Delivery:
Supereight aims to make the shipping process as straightforward and affordable as possible for its customers. The store offers free standard shipping within the UK, ensuring that you can receive your new skateboarding gear without any additional cost. For those who need their orders more quickly, express shipping options are available starting at just £2.99, providing a faster delivery solution without breaking the bank. Additionally, Supereight extends its services worldwide, accommodating international skateboarders who wish to enjoy the high-quality products and exceptional service the brand is known for.
Delivery Times:
Supereight understands the anticipation that comes with waiting for new skateboarding gear. To ensure customer satisfaction, the typical delivery timelines are designed to be prompt and efficient. Standard UK shipping generally takes between 3 to 5 business days, while the express shipping option guarantees delivery within 1 to 2 business days. For international orders, delivery times can vary depending on the destination, but customers can expect their parcels within 7 to 14 business days. These timeframes ensure that all skateboarding enthusiasts, both local and global, can receive their orders in a timely manner.
Packaging Quality:
Supereight takes great care in ensuring that all products are securely packaged, maintaining the integrity and quality of the items during transit. The packaging is designed to be both robust and reliable, guarding against potential damage while en route. Skateboards, gear, and accessories are all carefully wrapped and cushioned, with protective materials used to prevent scratches and breakages. By prioritizing secure packaging, Supereight guarantees that your order will arrive in pristine condition, ready for immediate use.
Community And Culture In Skateboarding
Supereight is deeply committed to supporting and nurturing the skateboarding community. By sponsoring local events and skaters, the store plays a vital role in promoting skateboarding as a sport and culture. These sponsorships not only provide financial support but also help bring visibility to emerging talents and grassroots initiatives. Whether it’s a local skate comp or a major skateboarding festival, Supereight’s involvement underscores its dedication to fostering a vibrant, thriving skate community.
In today’s digital age, Supereight maintains an active and engaging presence across various social media platforms. This enables them to stay connected with their audience, share updates on the latest products, and showcase skateboarding events and achievements. Through regular posts, videos, and interactive content, Supereight not only markets its products but also highlights the vibrant skateboarding culture. This engagement is a testament to their commitment to fostering a strong, connected community of skaters.
Importance Of Being Fully Skater-Owned And Operated:
Supereight prides itself on being 100% skater-owned and operated, a core value that sets it apart in the industry. This ownership structure ensures that every decision made within the company is guided by a genuine love and understanding of skateboarding. The team’s personal experiences and passion for the sport translate into a shopping experience that is truly designed with skaters in mind.
Dedication To Skateboard Culture And Authenticity:
Authenticity is at the heart of everything Supereight does. Their dedication to skateboard culture is evident in their curated product selection, supportive community involvement, and customer interactions. Being skater-owned is more than a business model; it’s a way of life that resonates with their customers. This unwavering commitment to maintaining an authentic skateboarding identity reinforces Supereight’s position as a trusted and beloved brand within the skateboarding community.
Top Products:
Their top products come highly recommended by both customers and industry experts:
DC Pure High Top WC Skate Shoes:
The DC Pure High Top WC Skate Shoes in Grey/Red are a standout addition to any skater’s wardrobe. The design elevates the classic Pure model by transforming it into a high top, thus offering enhanced ankle support crucial for skateboarding. Crafted with a grey, black, and red leather upper and accented by white underlays, these shoes not only perform well but look great while doing so. Additional padding around the collar ensures your ankles remain supported, while the wrap cupsole construction and abrasion-resistant rubber outsole provide remarkable stability and grip.
One of the key features of these skate shoes is the solid, grippy outsole with DC’s trademark “pill” tread pattern, which delivers excellent traction on the board. Furthermore, the impact-resistant midsole helps to cushion your feet, offering protection during landings and tricks. Vent holes on the medial quarter panel promote breathability, keeping your feet cool and comfortable even during intense sessions. Weighing in at 1.2 kg, these shoes are robust yet comfortable, making them a reliable choice for any skater. Overall, the DC Pure High Top WC Skate Shoes combine style, durability, and performance, making them a top pick for serious skaters.
Beyond Medals Angel Pullover Hoodie:
The Beyond Medals Angel Pullover Hoodie in Black is an excellent addition to any wardrobe, offering both style and comfort. This high-quality hooded pullover sweater features a prominent branding detail at the center of the chest and a larger embroidered graphic on the back, making a bold statement. The black color construction with white detail prints exudes a sleek and modern look. The hoodie also boasts embroidered details on both the front and rear, adding a touch of sophistication to its design.
Designed with practicality in mind, it includes elasticated and ribbed cuffs and hem to ensure a secure fit and a double-entry pouch pocket for convenient storage. Crafted from a blend of 65% Cotton and 35% Polyester, it provides warmth while remaining breathable, making it suitable for various weather conditions. Weighing in at 0.6 kg, the hoodie is lightweight yet durable, perfect for everyday wear. The Beyond Medals Angel Pullover Hoodie is available in a regular fit, specifically tailored for adult males, and is a fantastic choice for anyone seeking a stylish and comfortable hoodie that doesn’t compromise on quality.
Etnies Marana 31.5L Backpack:
The Etnies Marana 31.5L Backpack is a quintessential utilitarian backpack designed to meet all your daily carrying needs. Crafted from black heavyweight polyester with eye-catching black-and-white details, this backpack is both durable and stylish. The large main compartment is perfect for housing your day-to-day essentials, while the internal padded laptop sleeve ensures that your laptop or tablet, up to 16 inches, is secure and protected. Additionally, the skateboard carry straps on the front provide a convenient way to transport your skateboard hands-free.
Embroidered branding and a woven patch detail prominently feature on the front, emphasizing its quality and attention to detail. Adjustable padded shoulder straps enhance comfort during extended use, and with a volume of 31.5 liters, this backpack offers ample space for all your belongings. Measuring 18cm in depth, 33cm in width, and 53cm in height, the Etnies Marana Backpack is lightweight at 0.6 kg, making it an excellent choice for adults seeking a reliable and fashionable backpack suitable for everyday use. Durable, functional, and stylish, the Etnies Marana 31.5L Backpack is a stand-out option for anyone needing a dependable backpack that can handle the rigors of day-to-day activities.
Flip Rune Glifberg Dragon 8.5 Inch Skateboard Deck:
The Flip Rune Glifberg Dragon 8.5″ Skateboard Deck is a masterpiece tailored for serious skateboard enthusiasts. As a signature model from the legendary skater Rune Glifberg, this deck proudly features a dragon graphic that is both bold and visually captivating. With a width of 8.5″, length of 32.38″, and a wheelbase of 14.2″, it provides ample space and stability for a variety of tricks and stunts. The medium concave offers an ideal balance between control and comfort, making it suitable for both street and park skating.
Constructed from 100% premium Canadian maple wood, this deck promises durability and a solid performance suitable for all skill levels. The 7-ply construction ensures resilience and flexibility, providing a reliable platform for executing flips, grinds, and slides. Weighing in at 1.4 kg, it is lightweight yet robust, enhancing your overall skating experience. The inclusion of free grip tape is a nice touch, allowing you to customize your setup right out of the box. Components such as trucks, wheels, and bearings are sold separately, giving you the freedom to tailor the board to your preferences. Whether you’re a casual rider or a competitive skater, the Flip “Dragon” skateboard deck stands out as a top-tier choice for anyone seeking quality, performance, and style.
Dusters Bird Bolt 25 Inch Complete Cruiser Skateboard:
The Dusters Bird Bolt 25″ Complete Cruiser Skateboard is an exceptional piece of craftsmanship that blends functionality with environmental responsibility. As part of the ‘Regrowth’ program, Dusters plants two trees for every one tree used in the making of their skateboards, highlighting their commitment to sustainability. This compact cruiser measures 7″ in width and 25″ in length, with a wheelbase of 12.25″, making it ideal for quick, agile rides around town. The board is equipped with 4.25″ Tensor trucks and 1/8″ (3mm) rise pads, ensuring stable and responsive handling. The wheels are conical-shaped and branded, with a size of 59mm and a softness of 83A, offering a smooth and grippy ride on various surfaces. Additionally, the Dusters ABEC 7 bearings contribute to a fast, effortless glide.
Constructed from 100% premium hard rock maple wood, the cruiser features a mellow concave, a tapered nose, and a diamond-shaped kicktail, striking a balance between comfort and versatility. Weighing in at 1.4 kg, this cruiser is lightweight yet sturdy, providing a reliable platform for both novice and experienced riders. The vibrant blue stain on the top and bottom of the deck adds a touch of elegance to its visual appeal. Flexible and unisex in design, this complete skateboard is perfect for anyone looking to enjoy a relaxed yet stylish ride. Whether you’re cruising to the store or carving through your neighborhood streets, the Dusters Bird Bolt 25″ Complete Cruiser Skateboard stands out as a high-quality, eco-friendly choice that doesn’t compromise on performance.
Tensor Aluminium Reaper Box Skateboard Trucks:
The Tensor Aluminium Reaper Box Skateboard Trucks, featuring TJ Rogers’ signature style, deliver an exceptional skating experience with their ‘All Terrain Geometry.’ These trucks offer tighter turning and more responsive handling, which is ideal for skaters of all skill levels. Made from lightweight aluminium, they ensure smooth grinding and quick turning, contributing to an overall outstanding performance. Each truck in the pair is meticulously tested to provide the reliability and durability needed for rigorous street or park skating.
Weighing in at just 0.8 kg and measuring 7.4 cm by 21.59 cm by 6.5 cm, these navy-coloured trucks are unisex and fit a 5.5 size deck. The Tensor Aluminium Reaper Box Truck’s combination of robust construction and advanced geometry makes it a top choice for any skater looking for high-quality, responsive trucks that enhance their skating style.
Pit Viper Cosmos Sunglasses:
The Pit Viper Cosmos Sunglasses are engineered for adventurers who demand resilience and style from their eyewear. Featuring a striking black colourway adorned with yellow speckles and multi-coloured lenses, these sunglasses stand out with a split-logo design on each lens. Built to endure extreme conditions and active lifestyles, they offer both adjustable arms for length and pitch through E-Spot and Turbo Adjustment mechanisms. Additionally, Pit Viper includes an extra set of Reach-Around™ arms and a Limpcloth™ bag for convenience. With 100% UV protection and 11.5% light transmission, these sunglasses ensure optimal eye safety.
Constructed from 1.2mm high index plastic lenses, the look-through colour is grey, available in Single Wide (frame width: 138mm, frame height: 58mm, nose opening: 33mm) and Double Wide sizes (frame width: 149mm, frame height: 59.5mm, nose opening: 36mm), making them suitable for various face shapes. Weighing just 0.2 kg, the Pit Viper Cosmos Sunglasses are a versatile, unisex choice that combines durability with a bold look for any outdoor activity.
DC Carpenter Baggy Denim Shorts:
The DC Carpenter Baggy Denim Shorts in Dark Indigo are an ideal choice for those seeking both comfort and style, whether you’re skating or just hanging out. These shorts feature a relaxed fit through the hip and thigh, with a 22″ length and a 24″ leg opening, ensuring ample room for movement. Constructed from 80% cotton and 20% recycled cotton, they offer a soft, durable feel that stands up to daily wear and tear. The black cotton construction is complemented by subtle detailing, adding a touch of understated style. Slash pockets at the front, two patch pockets at the back, and classic carpenter pockets on the side provide plenty of storage options for carrying essentials. Weighing in at 1 kg, these shorts are a versatile addition to any wardrobe, suitable for on and off the board. The baggy fit not only adds to the comfort but also aligns with the latest trends in skate and streetwear fashion. Whether you’re performing tricks or lounging with friends, the DC Carpenter Baggy Denim Shorts are a practical and stylish pick.
Etnies Warehouse Beanie Hat:
The Etnies Warehouse Beanie Hat in Grey/Heather offers a perfect blend of comfort and style for any casual outing. Crafted from 100% acrylic, this soft knit beanie ensures a cozy fit, making it an excellent accessory for colder weather. Its heathered grey colour is complemented by subtle black and white details, adding a touch of sophistication to its simple design. The ribbed knit structure and classic roll cuff provide a timeless look that suits any wardrobe. Weighing just 0.3 kg, the lightweight nature of this beanie makes it easy to wear without feeling bulky. Designed as a one-size-fits-all, this beanie is versatile enough to fit a range of head sizes comfortably. Whether you’re hitting the skate park or just heading out for a casual day, the Etnies Warehouse Beanie Hat is a dependable choice that combines functionality with understated elegance.
Conclusion:
In this review, we’ve explored Supereight, a standout skater-owned skate shop known for its exceptional product quality, customer service, and commitment to the skateboarding community. Founded by seasoned skateboarders Nick and Sam, Supereight offers a comprehensive range of high-quality skateboards, gear, and apparel. Their dedication to authenticity and industry expertise shines through in every aspect of their business, from their user-friendly online shopping experience to their generous discounts and loyalty programs.
Selecting the right skate shop is crucial for both novice and experienced skateboarders. A reputable skate shop like Supereight ensures access to top-tier equipment, valuable advice from knowledgeable staff, and a supportive community atmosphere. The right shop not only provides high-quality gear but also fosters a passion for the sport, contributing to a more enriching skateboarding experience.
Supereight exemplifies what a premium skate shop should be: authentic, community-focused, and dedicated to offering the best products and services. Their skater-owned and operated model guarantees that every decision is made with a deep understanding of the sport. Whether you’re just starting or looking to upgrade your gear, Supereight is a trustworthy choice that will support your skateboarding journey every step of the way.
